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Navistar standardizes factory-installed telematics on new Class 6-8 International Truck builds

A driver drives a truck on a highway
The factory-installed and warranted telematics device broadcasts data to OnCommand Connection, Navistar's connected services platform.

Navistar has standardized factory-installed telematics devices on all new builds of the complete Class 6-8 International Truck and IC Bus vehicle product portfolios, including electric models. This allows all stakeholders access to actionable vehicle data and improved integration for upfitting capabilities with truck equipment manufacturers (TEMs).

The factory-installed and warranted telematics device broadcasts data to OnCommand Connection, Navistar's connected services platform, which aggregates vehicle health and performance data and turns that into actionable information. OnCommand Connection has more than 30 telematics partner integrations that allow for the platform's open architecture to integrate with all makes and models of vehicles on the market.

"Our goal is to provide a seamless customer experience," said Scott Renier, VP and general manager of Connected Services and Analytics. "We first made OnCommand Connection standard on our Class 8 on-highway vehicles in 2018, providing those customers access to a full suite of connected products that help to improve uptime and lower their total cost of ownership. Extending the technology to all Class 6-8 International vehicles means we can now provide that same valuable service to all customers, regardless of fleet type or size."

The standard OnCommand Connection service package provides customers access to the following:

  • Over-the-air programming vehicle software updates engine calibrations and performance parameter updates to improve customer uptime
  • Vehicle health monitoring can help identify issues and allow customers to take the appropriate action
  • GPS and geofencing functionality that allows for asset tracking and protection
  • Access to the International 360 service communications platform that streamlines the service scheduling process and allows customers to customize routine maintenance intervals based on vehicle usage.

The data insights gathered are viewable through the OnCommand Connection and the International 360 portal via desktop or tablet, and will be available through a mobile phone app planned for release in 2022. The app will make the technology more accessible to smaller customers across all market segments.

"Traditionally, people think connectivity and data analytics are only for big, over-the-road fleets," said Mark Stasell, VP of Vocational Trucks. "That's not the case. Navistar believes connected technologies benefit everyone. Connectivity is our future – it will drive numerous innovations near and longer-term. There's invaluable benefit to making data available to customers of all sizes and across all market segments."

The factory-installed telematics device is covered through a nationwide warranty and includes a five-year subscription to OnCommand Connection, providing customers access to actionable data and streamlined subscription services with Navistar's gateway integration partners.

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4201 Winfield Road
Warrenville, IL
US, 60555


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