Volvo Trucks continues to offer uptime support during COVID-19 pandemic
Volvo Action Service enables customers to connect with uptime experts for 24/7 assistance
Volvo Trucks North America continues to provide customers with uptime support amid the current COVID-19 situation.
Volvo Action Service (VAS) is enabling customers to connect with uptime experts for 24/7 assistance to quickly manage service, connectivity solutions, schedule repairs and tackle any other issues they experience amid the pandemic to ensure maximized uptime.
"With COVID-19, it's more important than ever for trucks to remain on the road, delivering much-needed goods and supplies," said Conal Deedy, director of customer productivity solutions, Volvo Trucks North America. "During this time, we are committed to offering the same all-day and all-night uptime support for our customers despite modified working conditions. Our Volvo Action Service team is made up of real people, all employees of Volvo Trucks, who offer fast solutions for customers so they can focus on delivering food, medicine and other essential materials needed right now, safely and efficiently."
Additionally, remote services are especially important now amidst the COVID-19 social distancing mandates. Volvo Trucks' over-the-air services and Remote Programming capabilities increase uptime as updates can be done in a matter of minutes without having to visit a dealership. Remote Diagnostics, which is standard in every Volvo truck, also helps avoid unexpected downtime by monitoring Volvo engines, I-Shift transmissions and aftertreatment systems.
As one of the latest models in the R2-Series excavator lineup, the Bobcat® E88 delivers durability, performance and quality for more productivity. Technically speaking, it's a compact machine, but it brings big performance with its redesigned engine and optimized lift performance, plus undercarriage and counterweight improvements. All these enhancements make this excavator one of the highest-performing models in its size class. With impressive over-the-side lift capacity, you can dig with greater confidence over the side of the machine. Put it to the test against similar models from other manufacturers. You'll see that the E88 can outwork the competition.