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Maintenance & Management

Volvo launches 24-Hour Parts Guarantee in North America

The Volvo 24-Hour Parts Guarantee is a new program to help ensure that Volvo delivers when customers need parts most. If a machine should go down, Volvo guarantees delivery of parts within 24 hours of order placement. The Parts Guarantee follows the opening of a third U.S. distribution facility – a $70 million Central Parts Distribution Center near Memphis, Tennessee. With additional investments in systems, inventory and people, Volvo is continuing its commitment to customer support and expansion in North America.

“Giving customers the support they need to operate with confidence and increase uptime is our number one goal,” says Ken Silverman, vice president, Customer Support at Volvo. “This guarantee is just one more way to help contractors mitigate risk, realize more working hours and gain higher profitability.”

The 24-Hour Parts Guarantee joins a number of machine support offerings, including the Volvo Lifetime Frame and Structure Warranty, Fuel Efficiency Guarantee, and Volvo-managed telematics support program, ActiveCare Direct.

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Attachments

New John Deere mulching head shreds wood in minutes

John Deere continues to provide best-in-class vegetation management with the addition of the MH60D mulching head to its Worksite Pro lineup. Designed to remove 8-inch (203-mm) trees and 12-inch (305-mm) stumps with ease, the MH60D model shreds underbrush and woody materials into beneficial mulch in minutes. Like all Worksite Pro attachments, this mulching head is optimized to work with John Deere skid-steer loaders and compact track loaders, as well as most competitive models.

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Earthmoving

Cat launches four Next Generation mini excavators in one-to-two-ton class

Four new models in the Cat mini hydraulic excavator lineup, engineered and manufactured by Caterpillar, are designed to provide users the best performance, versatility, safety, operator convenience – and affordability – in the smallest possible packages for 1-to-2-ton class machines. This customer-centred approach to engineering results in the new models incorporating industry-first standard features, such as joystick steering (Stick Steer) and a tilt-up canopy or cab, as well as new options, including air conditioning and expandable undercarriages across the range.

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Trucking

Volvo Trucks expands over-the-air software remote programming and parameter updates

Volvo Trucks has expanded its remote programming options for software and parameter updates.

All Volvo truck owners in the U.S. and Canada with GHG 2017 Volvo engines equipped with Volvo's factory-installed connectivity hardware are now eligible for software and parameter updates with Volvo's Remote Programming. Users can perform updates anywhere in the U.S. and Canada where a cellular connection is available, and at the discretion of the vehicle's decision maker.

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Trucking

More updates of Over The Air software for Mack customers

More updates of Over The Air software for Mack customers

Mack Trucks has expanded its Mack Over The Air (OTA) software and vehicle parameter capabilities with even more available updates for Mack customers with 2017 GHG Mack engines and factory-installed hardware. Mack also simplified registration with a new online portal resulting in a quicker, streamlined process for eligible customers to sign up for the service. 

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Industry News

Builtrite Holdings, LLC acquires Lemco Hydraulics

Builtrite Holdings, LLC acquires Lemco Hydraulics

Builtrite Holdings, LLC has acquired Lemco Hydraulics on October 12. Lemco, founded in 1967 by Dean Christensen, has continuously served its long-term and valued customer base for 51 years. Dean's son, Bruce Christensen, assumed ownership of the company in 1982, and will continue to serve as Lemco's President. 

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Industry News
Mining

Quebec's Alliance Magnesium receives federal investment for tailings recycling

Quebec's Alliance Magnesium receives federal investment for tailings recycling

Across Canada, companies on the leading edge of innovation and job creation are advancing clean technologies in all sectors of the economy and finding new ways to solve the world's environmental challenges. That's good for everyone as clean technologies not only lead to well-paying jobs that support the Canadian economy but also help Canada meet its climate change goals. 

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Mining

Cat introduces its most transportable rotary drill yet

Cat introduces its most transportable rotary drill yet

The new Cat MD6200 Rotary Blasthole Drill is designed as a production drill with the flexibility to do pre-split drilling—all in a package that is Caterpillar's most transportable rotary drill yet. The versatile MD6200 is designed to perform rotary or DTH drilling in single-pass or multi-pass modes and can drill holes of 127 to 200 mm (5.0 to 7.87 inches) in diameter.

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Trucking

Dump beds now available for ARDCO AMTs

New dump beds are available for the ARDCO AMT multi-purpose truck.

ARDCO announces the launch of its new AMT Dump Beds for the Articulating Multi-Purpose Truck (AMT), offering payloads of 10 to 20 tons, volume upgrades for lighter materials, and tire options to suit extreme conditions where other articulated dump trucks simply can't perform. For optimal machine versatility, the beds can be added or removed from the modular AMT platform when needing to change the back-end attachment for different jobsite tasks.

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