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Bobcat prepares for future job site needs with AI service platform

The Service.AI support platform allows technicians and dealers to instantly access information for repairs

A person operates a tablet in front of a compact machine
Technicians and dealers can access Bobcat's entire portfolio of service information through Service.AI. Bobcat Company

Bobcat's Service.AI is an AI-powered service and support platform designed to minimize equipment downtime by giving dealers and technicians instant access to Bobcat's full portfolio of repair information.  

With Service.AI, Bobcat dealers and technicians can instantly retrieve repair manuals and warranty details, receive real-time diagnostic guidance, and leverage Bobcat's extensive archive of historical cases for faster troubleshooting.    

This prototype technology delivers the expertise of a master technician — providing step-by-step guidance to streamline the service process and complete repairs efficiently. By simplifying complex diagnostics, Service.AI not only accelerates repair timelines but also helps to address the ongoing labour shortage.  

Company info

250 East Beaton Drive
P.O. Box 6000
West Fargo, ND
US, 58078

Website:
bobcat.com

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