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Haulotte digital tool provides in-field machine and working environment information

A QR code on a Haulotte machine
A Haulotte My Companion QR code Haulotte

Haulotte has introduced a new digital tool designed for operators in the field called MyCompanion.

The digital tool provides operators with comprehensive, accurate information about the machine and its working environment. MyCompanion is an upgradeable tool to help operators get familiar with their machine.

"It isn't an app you can download. After scanning the QR code, you immediately access a website optimized for mobile browsing. It's easier and quicker," says Marine Fargetton, manager of the digital experience unit at Haulotte.

Operators can get all of their machine's documentation in one place. This includes operator manuals, maintenance books, spare parts catalogues, controls overview videos, and walkaround videos. This feature allows operators to better understand the machine with interactive content such as machine controls overview videos, explaining everything you need to know about your MEWP model. It also allows the operator, who is authorized to drive the machine, to take control of the machine with ease by following simple instructions.

"With MyCompanion, we are targeting operators on the ground. This fits perfectly into our philosophy of reaching all those who work with our machines, using the right tool at the right time in the right place," says Frédéric Menini, digital product manager at Haulotte.

MyCompanion delivers local weather forecasts, specifying any potential risks for operations (wind, rain, etc.). This helps raise the operator's awareness of the external environment with this feature. A security checklist is available for a the visual inspection of the machine.

If your machine is connected to SHERPAL, My Companion will provide real-time fuel or battery levels and safety alerts allowing the operator to stay alerted and out of any trouble. These features are powered thanks to Haulotte's SHERPAL telematics.

"We work in a coordinated manner with a global vision. In the long term, the idea is that our remote monitoring tool, SHERPAL, will include the same features we have come up with for MyCompanion to ensure consistency and complementarity between our digital tools and guarantee the best customer experience," says Frédéric Menini.

MyCompanion tool works with a QR code affixed to the machine. Operators need to scan it to access the specific documentation for the machine according to its serial number and the checklist to be performed before using the machine.

In order to equip machines from an installed fleet, QR codes can be ordered on MyHaulotte (Part number: 4001281820).

Contractors can complete the procedure by themselves. In this case, in order to guarantee the process, the subsidiary is the main contact to help during the usage of MyCompanion.

The process is as follows:

  • Apply the sticker on the machine
  • Scan the QR code with a smartphone
  • Enter the machine serial number on the web page
  • Validate

Company info

3409 Chandler Creek Rd.
Virginia Beach, VA
US, 23453


Phone number:

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