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JLG updates training platform with more content and new management tools

A rotating telehandler lifts a pallet on a job site
A JLG R11100 rotating telehandler JLG

JLG Industries has updated its JLG University learning platform to enhance the way it delivers training programs through a more modern experience. JLG University offers ANSI-required safety training courses for machine operators, service technicians, and supervisors. It also has a Train-the-Trainer program, which qualifies instructors nationwide to train operators.

JLG says that the training opportunities available through JLG University will help develop safety and confidence in job site crews while making sure on-site supervisors and equipment users are compliant with the most up-to-date industry standards and regulations.

"As the access industry continues to experience exponential growth, the need for quality, expert-led training is more important than ever. That's why we're making significant investments in our training offerings, combining JLG University and AccessReady into one, all-encompassing, all-new JLG University platform," says Rick Smith, JLG's director of product training.

The new JLG University offers users access to a library of training content and videos, as well as learning paths for continued growth. Smith says as part of the site's upgrades, training managers also have improved ways to manage and track their employees' training, including the ability to assign specific courses, view students' progress through the programs, and download completion certificates and access new digital operator IDs. For instructors in the JLG Training Network, their user experience now will include more resources and teaching aids, the ability to efficiently purchase and assign courses, and access to new business-creation tools.

"Another important part of the site upgrade," says Smith, "is that JLG University now is available through a single sign-on and connects with other JLG platforms, including JLG.com and OnlineExpress." This allows JLG to offer training opportunities for users to access along their equipment journey. To facilitate different learning needs within the industry, JLG University courses are available in several formats, including: 

  • In traditional classroom settings at JLG training centres and operating locations
  • Instructor-led online training 
  • Self-paced e-learning 

With this new site, the JLG Training team now can collect customer feedback and use those insights to improve the training experience over time.

"With this system, we have the ability to be agile in our improvements and training offerings based on the needs of our customers. It's an exciting step into the next generation of learning," finishes Smith.

Company info

1 JLG Drive
McConnellsburg, PA
US, 17233-9533


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