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Digital platform from Komatsu offers remote operator support

Digital platform from Komatsu offers remote operator support

Managers of large construction projects now have a new technological tool in their arsenal to help them work more efficiently and economically. Komatsu has announced the North American launch of its Smart Construction Remote application, which allows users to send new design data to machines in the field, and remotely support operators, without traveling to the job site.

Customers can remotely send files from their office to target machines, easily search all connected assets, and log in to a machine and see what their operator is seeing. They can also easily pinpoint the location of machines by job site and upload or download design files at anytime from anywhere. Using Smart Construction Remote's capabilities, construction site managers can help operators troubleshoot issues in real time by viewing the same data they do. They can add new files without the time commitment of traditional methods, and transfer design files to multiple machines on site with one click.

"In today's ever-changing construction environment, Smart Construction Remote is an invaluable, must-have tool," said Scott Christman, Earthwork division manager at Cornerstone One. "It provides troubleshooting and file transfers with the touch of a button from anywhere with internet access, minimizing crew downtime and maximizing production." 

Smart Construction Remote's software is compatible with select makes of machines with installed Topcon devices and all Komatsu intelligent Machine Control models. 

Company info

8770 W Bryn Mawr Ave., Suite 100
Chicago, IL
US, 60631

Website:
komatsuamerica.com

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