PACCAR Parts celebrated its grand opening of a new 160,000 square-foot parts distribution center (PDC) in Toronto, Ontario on March 20, 2019. The new facility will help increase uptime for commercial vehicle fleets of all sizes in the Greater-Toronto area.
PACCAR dealers, customers, vendors, and suppliers toured the new state-of-the-art facility and learned about the products, services and technology behind PACCAR Parts industry-leading parts availability. An interactive 3-D model of the new distribution center called the "PACCAR Experience" gave attendees an exclusive look at how PACCAR Parts uses PDC technology across its global distribution network to deliver superior levels of customer service.
"The PDC uses advanced technologies such as voice-activated order picking and automated banding conveyance to streamline order processing and speed up turnaround times at every touchpoint," said Jim Walenczak, PACCAR Parts assistant general manager - operations.
The new distribution center officially opened its doors in Toronto on October 22, 2018 and serves 65 dealerships throughout Canada. The new PDC replaced a 55,000 square foot facility in Brampton, Ontario. The Toronto facility is the latest addition to PACCAR Parts' global distribution network that includes 18 PDCs with more than 2.8 million square feet of warehouse space.
"The grand opening of this facility demonstrated our commitment to providing industry-leading uptime to our customers across Canada and North America," said David Danforth, PACCAR Parts general manager and PACCAR vice president. "This milestone was made possible with the support of many talented individuals who dedicated their time and expertise to making it a reality."