Heavy Equipment Guide Logo

This ad will close in 15 seconds

Trimble launches mobile augmented reality tool to optimize service

Augmented reality tool improves productivity of field service technicians

0160/39861_en_788ab_42474_trimble-remoteexpert-artool-1.jpg

Company info

935 Stewart Drive
Sunnyvale, CA
US, 94085

Website:
construction.trimble.com

Read more

Related products

Trimble PULSE Remote Expert is an augmented reality (AR) tool that improves the productivity of field service technicians by connecting them with support experts via video, audio and spatial annotations in real-time.

The AR tool provides remotely-located users with a shared, live view using the camera on a smart phone. Both users can add digital annotations, such as text or drawings, directly to the live view by accessing a simple menu displayed on the smartphone screen. Digital annotations can be especially helpful when trying to communicate complex information remotely, or if either user is working in a loud environment. 
 
Trimble PULSE Remote Expert enables businesses across a range of industries, including construction, agriculture, telecommunications and utilities, to rapidly connect remote experts with technicians in the field. It is a simple and powerful application for technicians who require real-time assistance when facing complex or unfamiliar situations, and ultimately helps to improve first-time fix rates, technician productivity and the overall customer service experience. 

"Many organizations are looking for new and improved ways of connecting their field workers," said John Cameron, general manager of Trimble's Field Service Management Division. "An aging workforce and skill shortages are adding complexity to the service workflow and organizations are looking for innovative ways to address the challenges."

More from Construction Technologies

Komatsu's Proactive Dozing Control logic is integrated 100 percent of the time for boost in productivity

Komatsu America Corp. recently introduced its Proactive Dozing Control logic, a fully integrated dozing control system that allows operators to perform auto-stripping, auto-spreading and high-production dozing, as well as finish grading. Available on the Komatsu D51EXi-24, D51PXi-24, D61EXi-24 and D61PXi-24 dozers, Komatsu's Proactive Dozing Control logic is built on the company's existing intelligent machine control.

Procore project tools give builders a boost

Towering high above Toronto's tallest buildings at 306.3 metres, a new skyscraper will soon join the skyline. Located at the intersection of Yonge and Bloor Street, The One is set to be the tallest building in Canada. With a distinctive design featuring dramatic diagonal steel pieces framed by mega-columns on each side, the unique design is as visually stunning as it is complex. Both the developer and construction manager agreed they needed project management software that was comprehensive enough to manage one of the largest projects the city – and country – has ever seen.

Best practices for integrating software and technology

Technology is everywhere. It can be on any and every machine in your operation and it can improve accuracy, productivity and safety at just about any stage of the job. For many companies, the question isn't whether to adopt technology, it's about how, where and when to incorporate technology into the business for the best results. 

Subscribe to our free newsletter

Get our newsletter

Learn more

Dodge Data & Analytics report in collaboration with Viewpoint shows new era of data use emerging in construction

A new report released today by Dodge Data & Analytics, in collaboration with construction management software provider Viewpoint, a Trimble company, reveals a sea change in the way project data is gathered and analyzed across the construction industry – change that is poised to improve key project outcomes according to construction managers, specialty trade contractors and design/build firms surveyed. Tied to increased technology use and advancements, 64 percent of those who participated in the report said that their ability to gather and analyze data has improved or improved significantly.

HCSS to give away $50,000 in scholarships for 2019 Construction Intern Awards

Construction industry software developer HCSS is launching its fifth-annual Construction Intern Awards scholarship program for college students in construction-related fields. The company will award $50,000 for 18 total scholarships, including a grand prize winner and three finalists, as well as 14 individual weekly online contest winners.

Adding business management tools makes sense for all sizes of contractor

It's no secret that the construction industry can be a little behind other sectors in its adoption of technology. Many smaller companies – and some larger – have been slow to recognize the potential benefits of incorporating new developments in technology as part of their business, but as new, younger people come into the industry things are beginning to move in a new direction.

Refine Projects uses Nureva products in mission to transform construction industry

Nureva Inc., an award-winning collaboration-solutions company, has announced that Refine Projects, a lean construction consulting firm in Europe, is using Nureva products to help effectively collaborate with clients worldwide. The mission at Refine Projects, headquartered in Stuttgart, Germany, is to transform the construction industry with new and radical lean consulting approaches, and Nureva products were chosen to enable this. A dual Nureva Wall system, Span Workspace and the HDL300 audio conferencing system are being used in a new Refine Future Lab, also known as the Digital Obeya Room, where daily scrums, client kick-off meetings, strategic planning sessions and lean construction workshops take place.

John Deere expands offering of grade guidance technology to 56-ton excavator

Power and precision converge with the new grade-guidance-technology equipped John Deere 470G LC excavators. First introduced for the 210G LC and 350G LC excavators, John Deere developed this solution in cooperation with Topcon Positioning Group. The integrated grade guidance system provides the operator with the bucket's location in relation to a 2D reference or 3D design surface. This information arms operators with the detail they need for precision excavation projects, such as digging trenches for pipes, shaping ditches or slopes or digging structure foundations. 

Volvo's Load Assist, Dig Assist now standard on select excavators and wheel loaders

Volvo Construction Equipment continues to unlock the full productivity potential of its excavator and wheel loader lineup with its basic package of Dig Assist – Dig Assist Start – now standard on new EC220E to EC480E excavator models, and its Load Assist system now standard on new L150H to L260H wheel loader models.

HCSS Safety software takes the paperwork out of safety planning

On today's construction jobsites, the way in which contractors and their employees approach safety has changed dramatically. Where safety was often an afterthought in the past, today there is a strong focus on making it a part of workplace culture – an overlying piece of every day's work that ensures everyone goes home safely at the end of every shift.

The future is electric, on and off road

When Volvo first started to explore electromobility back in 2005, the main driver was the need to reduce exhaust emissions and fuel consumption in our cities. But it is really over the last two years that we have seen this huge shift from local to global – with electromobility being recognized as a key tool in tackling climate change on a much wider scale. The company says that electric trucks are vital for meeting EU legislation calling for a 15 percent reduction in CO2 emissions for heavy-duty trucks by 2025. And that begins in cities with buses, refuse trucks, city distribution and urban construction – all powered by electric technology.

Subscribe to our free magazine

Get Our Magazine

Paper or Digital delivered monthly to you

Subscribe or Renew Learn more

Topcon announces advanced Bentley integration for aerial photogrammetry processing

Topcon Positioning Group announces new cloud-based photogrammetry processing powered by Bentley ContextCapture to its MAGNET Collage Web web-based service for publication, sharing, and analysis of reality capture data. The integration allows MAGNET Collage Web users who share and collaborate with scanning and mesh datasets to now process and add UAV photos directly to the MAGNET Collage 3D environment.   

Trimble Siteworks software adds full GNSS tilt compensation and Android support

Trimble has introduced Trimble Siteworks Software version 1.1, featuring full GNSS tilt compensation functionality in standing, walking and vehicle modes, and support for the Android operating system. Construction surveyors can now capture accurate points without levelling the pole, making surveying in areas such as building corners accurate, fast and easy. In addition, Siteworks version 1.1 now supports the Android operating system, giving contractors the flexibility to choose the field device that best fits their needs and budget. 

Trimble releases update for Earthworks Grade Control Platform

Trimble Earthworks Grade Control Platform version 1.9 comes with support for fully automatic guidance for excavator tiltrotator attachments and Trimble Universal Total Stations for motor graders. Full automatic support for tiltrotators makes the attachment easy to use and learn, even for operators who have never used a tiltrotator. Universal Total Station support allows contractors to achieve millimeter-accurate fine grading with a motor grader. 

Trimble-ready factory option introduced for Liebherr PR736 generation 8 bulldozer

Trimble and Liebherr have introduced a Trimble Ready factory option for new Liebherr PR736 Generation 8 bulldozers. PR736 Generation 8 bulldozers that ship direct from the Liebherr factory are now ready for the installation of the Trimble Earthworks Grade Control Platform, which can significantly reduce the cost and complexity of the installation for the contractor. The announcement was made at bauma 2019.

Topcon introduces new heads-up display for hands-free construction layout

Topcon Positioning Group introduces a new LN-100 hands free, voice activated heads-up display (HUD) solution. This wearable assistant provides visual layout directions via HUD glasses that guide the operator using an LN-100 to efficiently perform layout work at a construction site. The wearable assistant enables customers to use both hands to accurately mark layout points.

Subscribe to our free newsletter

Get our newsletter

Learn more

Liebherr aims to revolutionize operation and machine communication with INTUSI control system

At bauma 2019, Liebherr will unveil  INTUSI, its INTeractive USer Interface, to the public for the first time. Liebherr says that this innovative, adaptive and intuitive operating concept will revolutionize the communication between and with construction machines. INTUSI connects Liebherr construction machinery and material handlers to the Internet of things (IoT) and is combining an intelligent operating logic with clever machine intelligence. With INTUSI, Liebherr has created a completely new, modern control environment.

CM Labs to exhibit Instructor Operating Station in Canadian Pavilion at Bauma 2019

CM Labs Simulations, developer of Vortex training simulators, is releasing the Instructor Operating Station (IOS), CM Labs' dedicated solution for directing, monitoring and assessing trainees. Designed to complement CM Labs' Vortex simulators for operator training, the IOS provides rich functionality for engaging training sessions, while its smart monitoring tools enable a 360-degree perspective on trainee progress.

Trimble expands PULSE field management platform to seamlessly connect service, equipment and fleet managers on a single platform

Trimble has announced that it has enhanced the Trimble PULSE field management suite with an advanced, SaaS-based telematics platform that connects, monitors and manages assets to enable intelligent decision-making and timely actions. Trimble PULSE Telematics provides a single platform for service, equipment and fleet managers to collaborate and connect their workflows to allow for improved sharing of information.

Subscribe to our free magazine

Get Our Magazine

Paper or Digital delivered monthly to you

Subscribe or Renew Learn more