Heavy Equipment Guide Logo

Komatsu CARE program marks 100,000 service intervals

The Komatsu Northwest team, which reached the 100,000 service interval milestone.
The Komatsu Northwest team, which reached the 100,000 service interval milestone.

Komatsu America Corp. and its distributor Komatsu Northeast have announced the completion of Komatsu CARE's 100,000th service interval. Komatsu America pioneered complimentary maintenance for Tier 4 machines in the construction industry with the launch of Komatsu CARE in 2011.

The 100,000th interval was completed on a Komatsu PC228USLC-10. A service certificate was presented to machine owner and Komatsu Northeast customer, J. Fletcher Creamer & Son, at a ceremony to celebrate the milestone. 

Eligible Komatsu Tier 4 construction-sized machines, whether rented, leased or purchased, are covered by the Komatsu CARE program for the first three years or 2000 hours, whichever comes first. Komatsu CARE includes scheduled factory maintenance, oil sampling of each lubricated reservoir, a 50-point inspection at each service and up to two complimentary Komatsu Diesel Particulate Filter exchanges in the first 9,000 hours. For certain Tier 4 machines, scheduled Diesel Exhaust Fluid tank flushes within the first five years are included as well.

"Komatsu CARE is about minimizing owning and operating costs, and maximizing reliability and resale value for customers," said Mike Hayes, Director of Service Marketing and Distributor Development for Komatsu America Corp. "Komatsu's commitment to meeting customer needs is a big reason why Komatsu CARE remains the first and most comprehensive offering in the marketplace," Hayes said. 

The Komatsu CARE program resembles successful complimentary maintenance programs in the luxury auto industry. Programs like Komatsu CARE increase resale values of used equipment and increase the longevity of component life. With Komatsu CARE Certified Equipment, second owners can take comfort in knowing the equipment has been properly maintained since new and has been through a detailed certification process. Backed by Komatsu Financial and an available Komatsu extended warranty, Komatsu distributors offer this coverage exclusively. 

Company info

8770 W Bryn Mawr Ave., Suite 100
Chicago, IL
US, 60631

Website:
komatsuamerica.com

Read more

Related Articles

Sponsored Brought to you by: Bobcat Company Logo

THE BOBCAT E88: STRENGTH IS ON YOUR SIDE

As one of the latest models in the R2-Series excavator lineup, the Bobcat® E88 delivers durability, performance and quality for more productivity. Technically speaking, it's a compact machine, but it brings big performance with its redesigned engine and optimized lift performance, plus undercarriage and counterweight improvements. All these enhancements make this excavator one of the highest-performing models in its size class. With impressive over-the-side lift capacity, you can dig with greater confidence over the side of the machine. Put it to the test against similar models from other manufacturers. You'll see that the E88 can outwork the competition.

Learn more